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Privacy Notice

Last Updated: September 26, 2026

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Red Oak Treasure Market respects your privacy and wants you to understand how information about you is collected, used, and protected when you visit our website, shop with us, register for a workshop, create an account, or otherwise interact with us.

 

This Privacy Notice describes the information we may collect through our website and related services and how we use and share that information.

Information We Collect

Depending on how you interact with Red Oak Treasure Market, we may collect information such as:

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  • Your name, email address, phone number, billing and shipping information

  • Account and member profile information

  • Order and purchase history

  • Workshop and event registration information

  • Communications you send to us

  • Newsletter and marketing preferences

  • Information submitted through contact or custom-order forms

  • Photographs, artwork, written descriptions, inspiration materials, and other files or information you voluntarily provide for custom-design inquiries

  • Technical information about how you access and use our website, such as your IP address, browser and device information, referring pages, and website activity

  • Information collected through cookies and similar technologies

 

When you submit photographs, stories, or other inspiration materials for a custom project, please only provide information and materials that you are comfortable sharing with us and that you have the right to provide.

How We Collect Information

We may collect information when you:

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  • Purchase an item from our online store

  • Create or use a member account

  • Register or purchase a seat for a workshop

  • Subscribe to our newsletter or marketing communications

  • Complete a contact or custom-order form

  • Upload photographs or other inspiration materials

  • Communicate with us by email, text message, or another method

  • Browse or interact with our website

 

Certain technical and usage information may also be collected automatically through Wix, cookies, analytics tools, and other technologies used on our website.

How We Use Your Information

We may use the information we collect to:

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  • Process, fulfill, and ship orders

  • Process payments and refunds

  • Create and manage customer accounts

  • Manage workshop registrations and communicate with attendees

  • Respond to questions and customer-service requests

  • Discuss, design, and fulfill custom commissions

  • Send order, account, workshop, or other service-related communications

  • Send newsletters, promotions, upcoming workshop information, new-product announcements, or other marketing communications when permitted

  • Operate, maintain, secure, and improve our website

  • Understand how visitors use our website and measure the effectiveness of our marketing

  • Prevent fraud or misuse of our services

  • Maintain business and transaction records

  • Comply with applicable legal, tax, accounting, and regulatory requirements

Custom-Order Materials & Personal Stories

Custom artwork can be personal. When requesting a custom piece, you may choose to provide photographs, written descriptions, stories, reference images, or other materials to help us understand your vision.

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We use these materials primarily to communicate with you about your request and, if commissioned, to create your piece.

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Please avoid submitting sensitive personal information that is not necessary for your project.

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Submitting inspiration materials to us does not automatically give Red Oak Treasure Market permission to publicly share your personal photographs, stories, or other private materials for advertising, social media, or promotional purposes.

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If we would like to publicly feature material that identifies you or contains personal content you submitted for a custom project, we will seek appropriate permission before doing so.

Online Store & Payments

Our website is hosted on the Wix platform and uses Wix ecommerce services to operate our online store.

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When you make a purchase, information necessary to complete the transaction may be processed by Wix and by third-party payment processors. Depending on the payment method you choose, these providers may collect and process payment and transaction information according to their own privacy practices.

 

Red Oak Treasure Market does not need to directly receive or store your complete payment-card information in order for these payment providers to process your transaction.

Member Accounts

Our website allows visitors to create member accounts.

 

When you create an account, information associated with your profile and activity may be stored through Wix. This may include your contact information, account information, order history, event registrations, and other information associated with your interactions with Red Oak Treasure Market.

 

Please keep your account credentials secure and contact us if you believe your account has been accessed without authorization.

Workshops & Events

We use Wix Events to offer registration and ticket purchasing for Red Oak Treasure Market workshops and other events.

 

When you register for a workshop, we may collect information necessary to manage your registration, such as your name, contact information, ticket or registration information, and answers to any questions included on the registration form.

 

We may use this information to administer the event and communicate important information such as confirmations, reminders, schedule changes, cancellations, or information you need to participate.

 

We may also advertise or provide information about vendor markets and other third-party events at which Red Oak Treasure Market participates. If registration, admission, or payment for such an event is handled by an independent event organizer, information you provide directly to that organizer is governed by the organizer's own privacy practices rather than this Privacy Notice.

Email & Text Communications

If you subscribe to our mailing list, we may send you information about new pieces, workshops, events, promotions, and other Red Oak Treasure Market news.

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If we offer SMS/text-message marketing and you choose to enroll, we may also use your phone number to send marketing messages in accordance with the consent you provide.

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You may unsubscribe from marketing emails using the unsubscribe link included in those messages. If SMS marketing is offered, instructions for opting out will be provided with those communications.

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Even if you opt out of marketing, we may still contact you when necessary regarding an order, account, workshop registration, custom project, customer-service request, or other transaction with us.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies. Some cookies are necessary for the website to function properly, including functions related to security, member accounts, shopping, and checkout.

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We may also use non-essential cookies and similar technologies for analytics, advertising, and understanding how visitors interact with our website.

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Depending on the services enabled on our website, these may include tools provided by Wix and third-party services such as Google Analytics, Meta/Facebook, Google Ads, Pinterest, and TikTok.

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Where applicable, our cookie consent tools allow you to accept or decline categories of non-essential cookies. You can also manage cookies through your browser settings.

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Your choices may affect certain website features or how content is personalized.

Analytics & Advertising

We may use analytics and advertising services to understand website traffic, measure advertising performance, and promote Red Oak Treasure Market on other websites and platforms.

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These services may use cookies, pixels, tags, or similar technologies to collect information about your device and interactions with our website.

 

Third-party analytics and advertising providers process information according to their own privacy policies and practices.

How We Share Information

We may share information when reasonably necessary to operate our business, including with:

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  • Wix and services used to host and operate our website

  • Payment processors and financial service providers

  • USPS and other service providers involved in fulfilling or delivering orders

  • Email, communications, analytics, and advertising service providers

  • Professional advisers or service providers assisting with legitimate business operations

  • Government authorities or other parties when disclosure is required by law or reasonably necessary to protect our legal rights, customers, business, or others

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We limit these disclosures to legitimate business purposes and the operation of the services involved.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this notice, including fulfilling orders and commissions, maintaining customer accounts, administering events, providing customer service, maintaining business and tax records, resolving disputes, and complying with legal obligations.

 

Different types of information may be retained for different periods depending on why the information was collected and applicable legal requirements.

Your Privacy Choices & Rights

Depending on where you live, applicable privacy laws may provide rights regarding your personal information. These may include the ability to request access to certain information we maintain about you, request correction or deletion of information, withdraw certain consent, or exercise other privacy choices.

 

You may contact Red Oak Treasure Market through our normal business contact information to make a privacy-related request.

 

We may need to verify your identity before fulfilling certain requests, and some information may need to be retained when required or permitted by law—for example, records necessary for tax, accounting, fraud prevention, or legal purposes.

Children's Privacy

Our website and online services are intended for adults and are not directed toward children under the age of 13.

 

Some Red Oak Treasure Market workshops or activities may be appropriate for children or families, but our website and ecommerce services are intended to be used by adults.

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If we learn that personal information from a child under 13 has been collected through our website in circumstances where parental consent is required, we will take appropriate steps to address it.

Data Security

We and the service providers supporting our website use administrative, technical, and organizational measures intended to protect personal information.

 

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Please use care when deciding what information to send electronically, particularly when submitting personal materials for a custom project.

Third-Party Websites & Services

Our website may contain links to third-party websites, social media platforms, event organizers, or other services that Red Oak Treasure Market does not control.

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Information you provide directly to those third parties is governed by their own privacy policies and practices. We encourage you to review those policies when leaving our website or using an independent third-party service.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time as our website, services, or privacy practices change.

 

When we make changes, we will update the “Last Updated” date at the top of this notice. Material changes may also be communicated through the website or by other appropriate means.

Contact Us

If you have questions about this Privacy Notice, would like to exercise a privacy right, or have concerns about information you have provided to Red Oak Treasure Market, please contact us using the contact information provided on our website.

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